Frequently asked questions

All performances are subject to change or cancellation without notice. Tickets are non-refundable. In the event of cancellation of the festival, tickets will be honored at a rescheduled future date.

Yes! Jackalope Jamboree has partnered with CashorTrade to safely sale or exhange tickets. Visit https://cashortra.de/jackalope-jamboree-tickets (https://cashortra.de/jackalope-jamboree-tickets)for more information.

When the headliner is performing on the Main Stage each night, you will be required to stay in your designated ticket section (if you don't have a GA ticket, you will not be able to access the GA floor area).

Gates for the Queens Bar open daily at 1pm; gates for Happy Canyon open at 4pm daily

The box office can be reached at (541) 612-3421 or tickets@pendletonroundup.com (tickets@pendletonroundup.com) The week of Jackalope, venue ticket booths are open from 4:00 PM - 7:00 PM Wednesday and open at 12:00 PM - 9:30 PM Thursday, Friday, and Saturday. Pendleton Round-Up ticket office open Wednesday 9:00 AM - 3:00 PM (wristband pick up available); Thursday & Friday 9:00 AM - 3:00 PM.

Subject to availability, day-of-show tickets can be purchased at the venue ticket booth. The ticket booths are located to the left of the entrance.

Contact Pendleton Round-up Customer Service and they can help! • Email: tickets@pendletonroundup.com(mailto:tickets@pendletonroundup.com) • Phone: (541) 612-3421

You may re-enter until 7:00 PM each night

Yes, this is an all ages and family friendly event. Children 12 and under are free with a paying adult. This applies only to General Admission. For Box and Reserved seats, kids 12 and under must have a ticket.

Parking available on site. Parking cost is $10 per day in the lot connected to the venue. First come, first serve each day.

Bags cannot exceed 14”x14”x”6". All patrons will be wanded by security and bags will be searched (also upon reentry). No oversized bags will be permitted in the venue.

Absolutely! You can find the map here.(https://www.jackalopejamboree.com/info) There will be a free shuttle before and after Jackalope Jamboree each day. The shuttle will run from Shari's Cafe each day to and from the venue. The shuttle will also stop downtown, near the Rainbow Cafe (shuttle pick up/drop off on Court St. near Community Bank parking lot), on the way to the venue. The following is lodging near Shari's Cafe: ​ • Red Lion • Hampton Inn • Best Western • Motel 6 • Super 8 • Holiday Inn • KOA area ​ There will also be a shuttle running to the Rainbow Cafe (downtown) each night after Jackalope concludes.

No outside food or beverages are permitted, but you are welcome to bring in an EMPTY and TRANSPARENT plastic bottle or CamelBak to use at our water filling stations. Bottled water will also be available for purchase.

Domestic & local craft beer & cider available along with local wine. Drink tokens are required and available for purchase on site. Tokens are valid for all three days of the event. Tokens are non-refundable. In order to prevent underage access to alcohol, we will be providing 21+ wristbands. Any minors found in possession of alcohol will be asked to leave the festival venue. Any adult providing alcohol to minors will also lose their credentials and be asked to leave the festival venue. You may not bring alcohol in or out of the venue.

No audio recording. No video recording. No professional photography without appropriate media credentials. Professional cameras are defined as those with any protruding lens. Cell phone cameras are permitted. DRONES ARE ABSOLUTELY FORBIDDEN IN ANY PART OF THE PENDLETON ROUND-UP GROUNDS

• Blankets • Sunscreen • Seat cushions (max size: 18"x14", no back rests or metal allowed). • Baby formula / breast milk • Baby strollers • Personal medical needs (e.g. walkers, canes, etc.). If you have any questions or concerns about mobility issues, please contact info@jackalopejamboree.com

• Weapons of any kind. No guns (even if you have a carry permit), knives of any size, tasers, or mace • Fireworks • Laser pointers • Drugs • Umbrellas • Coolers • Chairs of any kind • Any item that will obstruct the view of patrons. • Signs, clothing, flags, or language that express racist, homophobic, sexist, bigoted views. Jackalope Jamboree is an inclusive, non-discriminatory event. Additional items may be forbidden at the discretion of security and management. Items violating these rules will be confiscated and violators will be subject to removal from the venue and referred to local law enforcement.

* First-Aid station available on site provide at the St. Anthony medical trailer. Hand sanitizer and face masks will also be available. * If you have any symptoms of COVID-19, please refrain from attending the event. If you notice symptoms while at the event, please exit the event immediately.

Animals are not allowed inside the venue. However, licensed service animals are permitted with verified credentials/license. Contact info@jackalopejamboree.com (info@jackalopejamboree.com)in advance for all service animal requests.

Smoking/vaping is not allowed inside the venue. Smoking/vaping is allowed at your campsites and 50 feet outside the venue.

The Happy Canyon Arena is fully compliant with The Americans with Disabilities Act. Contact tickets@pendletonroundup.com (mailto:tickets@pendletonroundup.com)for purchasing ADA seating.

You heard right! FREE Admission after party starts at 11:00pm every night. Stay tuned for more information.

Yep! We'd appreciate you tagging all of your social posts with #jackalopejamboree and/or #jackalope. We'd LOVE to see the festival through your eyes.

We do have several ATMS available. Cash and Credit / Debit are accepted at all bars, box office, and merch stations

Indeed you can! We have a vendor application form HERE (https://www.jackalopejamboree.com/contact)